Govindjee
Ajwa Dates / Khajoor
Tax included. Free Shipping above Rs 699.
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If you're in search of a healthy and hand picked snack, packed with nutrition and unmatched quality, GovindJee's Ajwa Dates / Khajoor is the one for you! Rich in proteins and minerals, Ajwa Dates are packed following all safety standards.
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Frequently Asked Questions (FAQS)
FAQs regarding Shipping:
Q. How long will it take to deliver my order?
All orders are dispatched within 24 - 48 hours from our warehouse. Please note that
orders are not dispatched on Sundays.
Once your order is dispatched, we will send you an email and a text
message along with the link to track your order. The delivery timelines are as follows:
|
Rajasthan |
1-2 days after dispatch |
|
Other metro cities |
3-4 days after dispatch |
|
Rest of India |
4-6 days after dispatch |
Detail policy you can check in footer link of shipping policy.
Q. How can I track my order?
You can track your order through the link that we send to you over text message & email. You can also track using the 'Track Order' feature on our site anytime!
FAQs regarding Products:
Q. How fresh will the products be on delivery?
The freshness of the products is one of our top priorities and hence, we ensure that the freshest products are packed for delivery. We work towards providing you the maximum possible shelf life of the products so that you have enough time to consume and savour them after you receive it.
FAQs regarding placing an order:
Q. How are my shipping rates calculated?
You have free shipping above Rs 699. Below that, we levy Rs 50 as shipping charge.
Q. Why are some products out of stock?
We strive to ensure that all products are in stock at all times but due to sudden surge in demand or some supply issues, they may go out of stock on some occasions. If there is any product visible on our website that means that sooner or later it will come back in stock.
FAQs regarding Payments -
Q. What are the modes of payment?
A. You can pay for your orders via debit/credit cards, PAYTM wallet, UPI ,net-banking, etc.
Some More (FAQS)
Q. Why do your products have a short
shelf life?
We believe in healthy snacking and our motto is to deliver you the freshest
snacks always. Hence we do not add any preservatives or use processed packaging
on our products. Since there are no additives in our products, they all come
with their natural shelf life which varies between 60-90 days depending on the
product.
Q. Do you offer Cash on Delivery?
Currently we do not offer COD, but we are working towards it and it will be
available as an option soon for all customers.
Q. Do you deliver in my area?
Currently we have pan India delivery available and we will soon be launching
delivery across the globe.
Store It Right
Storage information -
Store in cool, dry and dark place not exceeding 25° C, away from direct sunlight.
Return & Refunds
Can I cancel my Order?
An order placed can be cancelled within one hour of placement only. To cancel your order, please email us at info@govindjee.in with your order ID, and reason for
cancellation.
When Can I Return my Order?
You can return the products:
1) If the product reaches you in a condition which renders it unfit for use, beyond expiry date etc., we urge you to contact us within 24 hours from delivery. We will analyse the issue through photographs or at our warehouse, as the situation demands, and upon finding that the product has reached you in a condition as stated above, initiate a refund within 48 hours.
Detail policy you can check in footer link of Refund policy.
How are refunds processed?
We will notify you once we’ve received and inspected your return, and let you know if
the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
Exceptions/ non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).Please get in touch if you have questions or concerns about your specific item.